-
- Is it safe to use web fonts on secure websites?
-
Sandoll Cloud Web Fonts only collects information necessary to configure font files to be sent to applied sites (information about individual characters used on the site except for commonly used characters).
Since the text information on the site is compiled by font weight and glyph, it is impossible to identify the text information contained on the site with this content only.
-
- What is pre-purchased traffic?
-
It is excess amount of data that can be used when traffic is generated beyond the limit provided by each pricing category,.
It is automatically registered without separate settings after purchase. It works by prioritizing the consumption of the basic provided traffic of the subscribed fee product and then deducting excess traffic from the pre-purchased traffic.
It is valid for use within 365 days from the time of purchase, and any remaining data after 365 days will be automatically expired.
-
- What happens if the basic traffic provided in the paid plan is exceeded?
-
If you exceed the basic provided traffic, additional charges will be incurred based on the excess traffic usage.
If you expect a temporary increase in traffic due to website promotions, etc.,
we recommend pre-purchasing traffic usage that automatically deducts excess traffic.
-
- What sites can web fonts be applied to? Are there any sites where they cannot be applied?
-
Sandoll Cloud Web Fonts service requires the ability to add generated scripts and CSS code to a webpage at predefined locations.
It is available if you can edit HTML/CSS on a webpage or service platform.
The following services are possible:-
E-commerce platforms: cafe24, Im Web, Godomall
-
CMS: WordPress
-
Blog services: Tistory
-
Other self-made sites
The following site addresses are not possible:
SNS services, search portal services, sites without HTML/CSS editing privileges -
-
- I want to unsubscribe.
-
You can withdraw your membership from the Withdraw Membership menu at the bottom of Login > My Page > Edit Profile.
When you withdraw your membership, all Sandoll Cloud services, including Sandoll Cloud Web Fonts, will not be available, and all activated fonts on Cloud Bridge will be deleted.
When you withdraw, your Sandoll Cloud subscription history will not be retained, so you will not be able to protect the licenses for all work created. However, if you still wish to withdraw, you must download and keep the genuine font authentication certificate for license protection.
-
- Are there any benefits for the Sandollcloud paid subscribers?
-
Web font services are provided for the purpose of use in browsers, so they are different from Sandoll Cloud subscription plans. Please try the web font trial first.
-
- Trial basic traffic usage is expiring soon. Can additional usage be purchased?
-
We are currently preparing a paid subscription service.
It will be a subscription-based billing model where you can use a certain amount of capacity for a fixed monthly fee, and you will be charged based on the traffic for streaming web fonts.
If you need additional fonts or capacity before that, please contact Sandoll Cloud Customer Center.
-
- Can web fonts be used in newsletters?
-
No, you cannot use it.
Email services that receive newsletters restrict external scripts to prevent spam and phishing emails.However, it can be used on newsleter sites linked externally.
-
- Are web fonts usable on mobile web?
-
It is possible.
However, please note that web fonts may not be displayed depending on the browser used on your mobile device or tablet PC.
-
- Can web font-based sites be printed or converted to PDF files?
-
It is possible.
However, since web fonts are provided for use in browsers, if you print or create a PDF, please note that the printed content and quality may differ.