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SandollCloud Terms of Use

Standard Terms and Conditions of Use of SandollCloud Members

1. General

Article 1 (Purpose)

The purpose of these standard terms and conditions is to set forth the basic matters such as the rights, obligations, and responsibilities between the Members and the Company and the terms and conditions and procedures of use of Service, etc. in the use of internet service (the “Service”) provided by Sandoll Inc. (the “Company”).

Article 2 (Effectiveness and Amendment of Standard Terms and Conditions)

① The details of standard terms and conditions become effective by displaying them in the Service screen or publicly announcing them to the Members by other methods and the Members that agree to them subscribing to the Service. Prior to the Members’ agreement, the Company shall obtain the Members’ confirmations by providing a separate connecting screen or pop-up screen, etc. so that the Members can easily understand the details of standard terms and conditions and transact without any mistake.

② Where it is found to be necessary, the Company may amend the standard terms and conditions to the extent that it does not violate the relevant laws such as the “Act on the Regulation of Terms and Conditions”, “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (the Information Communications Network Act)”, “Content Industry Promotion Act”, and “Act on the Consumer Protection in Electronic Commerce, etc.”, etc. Where the Company amends the standard terms and conditions, it shall specify the date of application and the grounds of amendment and publicly announce them in the Service website from 15 days prior to the date of application. In case of an amendment of the standard terms and conditions that is unfavorable to the Members, the details of amendment shall be indicated in a way that is easy for the Members to know and it shall publicly announce them from 30 days prior to the date of application and they shall be individually notified to the Members by email or text message, etc. Where such individual notice is difficult due to omission or change, etc. of Members’ contact details or where a notice was sent to the contact details registered by the member and it is returned twice or more, making a public announcement pursuant to the standard terms and conditions shall be deemed as the completion of individual notification.

③ Where the Company, while publicly announcing or notifying the amended standard terms and conditions under Article 2, publicly announced or notified that the Members’ failure to express their objection by the date of application of amendment of standard terms and conditions would be deemed as their agreement to the amendment of standard terms and conditions and the Members nevertheless do not clearly express their objection to the amendment of standard terms and conditions, the Company shall deem that the Members agreed to the amended standard terms and conditions.

④ The Members that expressed their objection to the amended standard terms and conditions may choose to terminate the contract or withdraw from the membership. The effectiveness of termination of individual product shall be governed by the details of relevant provisions in the Standard Terms and Conditions of Use of Service.

⑤ The Company shall undertake necessary technical measures so that the Members can print and confirm the whole part of these standard terms and conditions.

⑥ The standard terms and conditions shall be in principle applicable from the date of Members’ agreement to the standard terms and conditions to the Members’ withdrawal; provided, however, certain provisions of these standard terms and conditions may be applicable validly even after the withdrawal of membership.

Article 3 (Rules other than Standard Terms and Conditions)

Any matters not specified in these standard terms and conditions shall follow the provisions of the relevant laws such as the Content Industry Promotion Act, Act on the Consumer Protection in Electronic Commerce, etc., and Copyright Act, etc. and general commercial practice.

Article 4 (Definition of Terms)

The definition of terms used in these standard terms and conditions is as follows.

① Website (the “Website”): It refers to a virtual business place established by using information and communications facilities such as computers, etc. or a website operated by the Company to provide the Service to the Members, and it shall be defined as the following website that can receive the Service by using a single membership account (ID e-mail and Password).

– www.sandollcloud.com

② Service: It shall be defined as the fonts and SandollCloud-related various services provided by the Company for the Members’ use regardless of device for which such service is realized (including various wired and wireless instruments such as PC and mobile phone, etc.).

③ Members

3-1. Individual Member: It refers to all general customers that access the Website operated by the Company in order to use the Service, enter into a usage contract with the Company in accordance with the standard terms and conditions, and use the Services offered by the Company.

3-2. Corporate Member: It refers to all group customers that received the business registration numbers and the unique numbers from the managing authorities including one-person or larger company, individual business, entity, foundation, group, association, school, public offices, and profit and non-profit organizations, etc. that access the Website operated by the Company in order to use the Service, enter into a usage contract with the Company in accordance with the standard terms and conditions, and use the Services offered by the Company.

④ ID: It refers to the email address selected by the Members for the purposes of identification of Member and use of Service.

⑤ Password: It refers to a combination of letters and numbers established by the Member itself for the protection of Member’s information.

⑥ Administrator: It refers to a person appointed by the Company for overall management and smooth operation of the Service.

⑦ Suspension of Service: It refers to a suspension of provision of Service during ordinary usage for a certain period in accordance with certain conditions determined by the Company.

⑧ Post: It refers to writing, photo, video and various files and links in the form of information such as mark, letter, voice, image, and video, etc. posted by the Members on the Service in the course of use of Service.

⑨ Digital Contents (the “Contents”): It refers to storing human knowledge in the form of digital file such as font, image and program, etc.

⑩ Copyright: It refers to personal or property rights for the author to exclusively use his/her work or grant such use to other persons.

⑪ Right of Use: It refers to the right to use a work under the permitted conditions after obtaining a permission to use the work from the copyright holder.

2. Service Usage Contract

Article 5 (Formation of Usage Contract)

① When the Members intending to use the Service read the standard terms and conditions and the Privacy Policy and click on the consent or confirmation button, the Service Usage Contract shall deem that he/she agreed to the standard terms and conditions.

② In relation to the application under Article 5(1), the Company may request for the confirmation of real name and identity check through an expert institution depending on the type of membership.

2-1. Individual Member: At the time of membership subscription, the Members need to provide necessary names, dates of birth, and contact details, etc. For the use of Service, minimal personal information needs to be provided. In case of registration of false personal information, the Members concerned cannot claim any rights.

2-2. Corporate Member: At the time of membership subscription, the Members need to provide names, dates of birth, and contact details, etc. that are necessary for identity check, and for the use of Service the company names and business registration numbers may need to be provided and a certificate that can confirm the business information (business registration certificate) may be additionally requested. In case of falsely registering the company names and business registration numbers or in case of registering temporarily closed or closed business registration numbers, the Members concerned cannot claim any rights.

③ The moment of formation of usage contract shall be the moment when the Company indicates the Member’s completion of subscription in the application procedure.

Article 6 (Restriction of Approval of Application for Use)

① In relation to the Members that applied for use pursuant to Article 5, the Company shall in principle approve the use of Service in accordance with the order of receipt if there is no work performance or technical barrier.

1-1. Where a ground falling under any of the followings occurs, the Company may restrict the approval of application for use or subscription such as deferring its approval, etc., or depending on the severity of matter it may claim for compensatory damages.

1-1-1. Where the provision of Service is impossible due to the Company’s work or technical circumstances

1-1-2. Where approval is impossible due to a ground attributable to the users such as applying with omission or false provision of the user registration matters or attaching a false document, etc.

1-1-3. In case of hampering the society’s peace and order or fine custom or applying for such purpose

1-1-4. Where a child under 14 years old fails to obtain his/her legal representative’s (parent, etc.) consent

1-1-5. Where the applicant concerned had previously lost the membership qualification pursuant to Article 22 (Contract Termination and Restriction of Use); provided, however, an exception shall be provided for a person for which more than 1 year has passed since the loss of said membership and who received the Company’s approval of membership re-subscription

1-1-6. Where the Member, after the use of Service, fails to pay the Service fees requested by the Company without a justifiable ground due to a ground such as discretionary cancellation, suspension of payment, and payment insolvency, etc. of payment means registered with the Company

1-1-7. Where it is a person residing or staying in a country in which the Service business right and the copyright are not recognized and guaranteed or in case of accessing the Website from the said country

1-1-8. Where a person has a history of loss (withdrawal) of membership qualification due to a ground of obstruction, etc. of the Company’s Service such as where it was clear that the Service was used for a purpose other than the ordinary usages by engaging in a criminal conduct or repeating subscriptions and terminations of paid memberships for a certain period, etc.

1-1-9. Where the conditions of application for use as designated by the Company are otherwise not met

1-2. Where a ground under Article 6.1-1 is discovered after the approval of application for use, the Company may terminate or suspend the Service Usage Contract executed pursuant to these standard terms and conditions.

Article 7 (Special Rules for Membership Subscription of Minor)

① The users under 14 years old shall apply for membership subscription and provide his/her personal information after sufficiently understanding the purposes of collection and use of personal information and obtaining his/her legal representative’s consent such as parent, etc.

② The Company shall cancel or prohibit subscriptions of the users under 14 years old who did not undergo the confirmation procedure of consent of legal representatives such as parent, etc.

③ The legal representatives of the users under 14 years old such as parent may request for perusal, revision, and renewal of personal information of the child or withdraw their consents for membership subscription. In such case, the Company shall undertake necessary measures without delay.

Article 8 (Change of Contract Details)

Where a matter recorded at the time of application for use is changed, the Members shall change it in accordance with the designated template and methods by a separate method of use as determined by the Company.

3. Use of Service

Article 9 (Commencement of Use of Service)

① The Company shall commence the Service form the moment of approval of the Members’ application for use; provided, however, in case of certain Services, the Services shall be commenced from the designated date. In case of paid Services, its use is possible after the completion of payment by a means designated by the Company.

② Where the commencement of Service is not possible due to an impediment in the Company’s work or technology, the Company shall publicly announce it in the Website or notify it to the Members.

Article 10 (Service Hours of Use)

The Company shall provide the Service throughout the year and 24 hours a day unless there is a special ground; provided, however, depending on the type or nature of Service, it may designate separate hours of use for a part of Services offered. In such case, the Company shall publicly announce or notify the hours of use to the Members in advance. Where there is an urgent or unavoidable circumstance in which such advance public announcement is not possible, the Company shall make a public announcement afterwards.

Where there occurs a system work time for the processing and renewal of Service, repair work time for resolution of errors, system replacement time, and network errors, etc., the Company may temporarily suspend the Service and it shall notify the Service suspension hours and details through public announcements.

Article 11 (Revision and Suspension of Service)

① The Company may change or revise a whole or part of paid Services without advance notice in accordance with the needs of operation or technology where there is an appropriate ground. In relation to the foregoing, unless there is a special provision in the relevant laws, it shall not provide a separate compensation to the Members.

② In each of the following cases, the Company may temporarily restrict or suspend a whole or part of Service.

2-1. Inevitable cases due to construction such as repair of Service facilities, etc.

2-2. Where there is a hindrance to the ordinary use of Service due to power cut, error in various facilities or congestion of usage volumes, etc.

2-3. Where the Service cannot be maintained due to the Company’s various circumstances such as the end of contract with the Service provider, etc.

2-4. Where there is a ground of force majeure outside the Company’s control such as suspension, etc. of Service due to other natural disaster, national emergency, and administrative actions such as administrative and judicial measures, etc. of national agencies such as the Korea Communications Commission and the Korea Information Security Agency, etc., government organizations, investigation agencies, and court, etc.

2-5. In case of neglecting or violating the Members’ duty under Article 17(8)

③ The Company may revise, suspend, and change a whole or part of free Services based on the Company’s policy and operational needs, and it shall not provide a separate compensation to the Members in relation to the foregoing.

Article 12 (Service Fee and Payment Method)

① When offering paid Services, the Company shall publicly announce the fees in the Website.

② The Company may revise the paid Services fees without any advance notice depending on the type and period of Service; provided, however, the amount applied or contracted prior to the revision shall not be retroactively affected.

③ Where the Service is cancelled due to the Member’s circumstances after the Member’s application for paid Service, the Company may, in accordance with the Contents User Protection Guidelines published by the Korean government, impose the refund fee to the extent presented in the Guidelines.

④ The Company may receive the fees by an available method amongst the followings for the paid contents or Services provided by the Company.

4-1. Various account transfers such as phone banking, online banking, and e-mail banking, etc.

4-2. Various card payments such as prepaid card, debit card, and credit card, etc.

4-3. Online deposit without bankbook

4-4. Payment by e-currency

4-5. Payment of fee at the time of receipt

4-6. Payment by gift card, which is in contract with the Company or recognized by the Company

4-7. Payment of fee by other electronic payment method, etc.

Article 13 (Provision of Information and Publication of Advertisement)

① The Company, in the operation of Service, may publish various information and advertisements, etc. in the Service screen or provide them to the Members by email, mail, and text message (MMS), etc.

② In relation to Article 13.1, the Members may refuse to receive the emails, etc. at any time except transaction-related information under the relevant laws and replies to customer inquiries, etc., and the Company shall specify the method of refusal to receive; provided, however, in case of transmitting advertisements, etc., except transaction-related information under the relevant laws and replies to customer inquiries, etc. for which the consent obligation is exempted under the relevant laws, to the Members by phone and fax, etc., the Company shall obtain the Members’ prior consents to receive.

③ The Members engaging in communication or trade by using the advertisements published in the Service or participating in the advertiser’s promotional activities through the Service is solely a matter between the Members and the advertisers. Even if there arises an issue between the Members and the advertisers, the Members and the advertisers shall resolve such issue by themselves and the Company shall not be liable at all in relation thereto.

Article 14 (Copyright of Posts)

① The copyrights related to the contents and Service are not transferred to the Members and they are in the Company’s ownership. The customers that purchased the contents only have the right of use in relation to the use of contents and Service. In case of intending to use the contents purchased with payment by a method other than those designated by the Company, they shall discuss with the Company in advance and obtain the Company’s approval.

② The Members shall not use or allow a third party’s use of the materials posted on the Service for profitable purposes such as processing, selling, reselling, copying, sending, publishing, displaying, and distributing, etc. the information acquired in the course of use of Service without a prior approval. The infringement of copyrights of posts shall be subjected to the application of relevant laws.

③ The copyrights of posts posted by the Members in the Service are owned by the Members and the Company has the right to post them in the Service.

④ Even if the posts posted by the Members in the Service infringe on other persons’ copyright and program copyright, etc., the Company shall not bear any civil or criminal liabilities thereof. If the Company receives an objection such as a claim for compensatory damages, etc. from other persons for a reason of the Members’ infringement of other persons’ copyright and program copyright, etc., the Members concerned shall exercise their efforts for the Company’s exemption. Where the Company is not exempted, the Members concerned shall bear all losses incurred to the Company as a result thereof.

⑤ Where the Members terminated the usage contracts (withdrawal from the Service) or the usage contract is terminated for a lawful ground, the Company may delete the posts posted by the Members concerned. Where the Members’ posts include matters that violate the relevant laws such as the Information Communication Network Act and the Copyright Act, etc., the relevant right-holder may request the Company for suspension of posting and deletion, etc. of the relevant posts in accordance with the procedure set forth in the relevant laws and the Company shall undertake measures pursuant to the relevant laws.

⑥ Even when there is no request from the right-holder under Article 14(5), where it is found that it infringes on other person’s rights such as privacy or reputation, the Company may temporarily block any access to or delete the relevant post in accordance with the relevant laws.

⑦ The copyrights and other rights for works and other contents produced by the Company shall belong to the Company.

Article 15 (Standard Terms and Conditions of Use of Service)

The Standard Terms and Conditions of Use of Service may exist separately for the use of Service. A separate standard terms and conditions may be devised for an additional service product; in case of any conflict between the details of Standard Terms and Conditions of Use and the Standard Terms and Conditions of Use of Service, the Standard Terms and Conditions of Use of Service shall prevail.

4. Duty of Contract Parties

Article 16 (Company’s Duty)

① The Company shall not commit a conduct that is prohibited under the relevant laws and the standard terms and conditions or contrary to the good customs. The Company shall exercise its best efforts for the stable maintenance of Service.

② Where the Member’s complaint related to the Service is received, the Company shall handle it immediately. Where such handling is difficult, the Company shall notify the Member of the corresponding reasoning in the Service screen, public announcement, or email, etc.

③ Where the Service is suspended due to occurrences of unforeseen events such as natural disaster, etc. and system errors, the Company shall not be liable for the losses thereof. However, it has a duty to exercise its best efforts for the recovery of materials or ordinary operation of Service.

④ The Company shall not reveal or distribute the Members’ personal information to third parties without the Members’ approvals in relation to the provision of Service; provided, however, exceptions are provided for cases under law such as receiving a request from the related agencies for the purpose of investigation under the relevant laws or the Korea Communications Standards Commission, etc.

⑤ Where the Company provides the Members’ materials to a third party or allows such third party’s perusal for a purpose other than the purpose of Service, the Company must obtain the Members’ consents.

⑥ The Company shall store the payment information related to fee payments for a year or longer.

⑦ The Company shall comply with laws related to the operation and maintenance of Service.

Article 17 (Members’ Duty)

① This Service is implemented based in Korea. Any matters that occurred due to the use in other regions outside of Korea shall be borne by the Members and the Company shall not be liable thereof.

② The Members shall comply with the relevant laws of each country, provisions of the standard terms and conditions, guidelines of usage, precautions publicly announced in relation to the Service, and the Company’s public announcements, etc. The Company shall not be liable for any matters occurred due to the Members’ non-compliance thereof.

③ Where the Members register personal information for the use of Service, they shall provide complete information that are consistent with the current facts.

④ Where there is a change to the Members’ registered information, the Members shall immediately renew the changed information. Where the registered information provided by the Members and the renewed registered information are not precise, the use of Service may be restricted or suspended.

⑤ The paid Services applied by the Members create the receivables and debt relationship with the Company at the time of application. The Members shall pay the fees thereof by the designated due dates.

⑥ Where the Members use a credit card as a means of payment, the Members themselves shall manage the prevention of information leakage such as password, etc.

⑦ The Members shall not process, copy, duplicate, modify, translate, publish, display, broadcast, or use by other method or provide or distribute to other persons the information obtained in the course of use of Service without the Company’s prior consent.

⑧ The Members shall not commit any of the following conducts. Where the Members committed any of the following conducts, the Company may terminate the contracts or suspend the Service without prior consents.

8-1. Recording false facts at the time of application for or change of use of Service

8-2. Failure to faithfully perform the Members’ duty

8-3. Failure to pay the designated paid service usage fee

8-4. Unfair abuse of the Company’s Service such as re-termination after the membership subscription and purchase of Service, etc. within 1 month

8-5. Improper use of other Member’s ID and password

8-6. Copying or distributing or commercially modifying the Company’s Service without its prior approval

8-7. Collection, storage, and disclosure of other Member’s personal information

8-8. Damaging or conferring disadvantage on a third party’s reputation

8-9. Infringement of a third party’s rights such as copyright, Right of Use, and intellectual property rights, etc.

8-10. Conduct with the purpose of criminal conduct or related with criminal conducts

8-11. Hacking or registration or distribution of virus-infected material or posting or connecting to obsecne materials

8-12. Continuous transmission of certain details such as advertising information, etc. in contrary to a third party’s opinion

8-13. Conduct that hinders or is found to have a concern of hindering the Service’s stable operation

8-14. Conduct that otherwise harms good customs and other social order or violates the relevant laws

8-15. Posting a writing or transmitting an email by stealing other person’s name after pretending or impersonating the Company’s employee or administrator.

Article 18 (Duty and Responsibility of Management of Member ID and Password)

① As the Company can impose fees in case of application for Service from the website, the Members shall strictly manage their membership IDs (ID e-mail) and passwords.

② The liability for all outcomes arising from the Member’s poor management of ID (ID e-mail) and passwords shall be borne by the Member himself/herself. The liability for issues arising from a ground attributable to the Company’s responsibility such as system error, etc. shall be borne by the Company.

③ The Members shall not allow a third party to use their IDs (ID e-mail) and passwords. Where the Members’ IDs and passwords are stolen or they become aware that a third party is using their IDs and passwords, they shall immediately notify the Company, and if there is the Company’s guidance, they shall follow such guidance.

④ In case of Article 18(3), the Company shall not be liable for disadvantages incurred due to the relevant Member’s failure to notify the fact of stolen ID, etc. or failure to follow the Company’s guidance after notification.

Article 19 (Notification to Members)

① In case of notifying the Members, the Company may send a notification to the email address issued by the Company, email address registered by the Members or by text message (MMS), etc.

② Where individual notifications are difficult due to omission or change, etc. of Members’ contact details or where a notification was sent to the contact details registered by the Members and it is returned twice or more, the Company may substitute the individual notifications by posting it on the Service bulletin board, etc. for 7 days or longer.

Article 20 (Protection of Personal Information of Users)

The Company exercises its efforts to protect the Members’ personal information in accordance with the relevant laws such as the Information Communication Network Act, etc. The protection and use of personal information shall be governed by the relevant laws and the Privacy Policy determined by the Company. In particular, where the Company obtained the Members’ prior consents in accordance with the relevant laws such as the Information Communication Network Act, etc., the Company shall provide the Members’ personal information to a third party within the consented scope and provide its details such as the relevant procedure and method in the Company’s Privacy Policy. The Company’s Privacy Policy is not applicable to the linked websites other than the Company’s official website. The publicly announced Privacy Policy constitutes a part of these standard terms and conditions and the Members consent thereto.

Article 21 (Collection, Provision and Consignment of Handling of Personal Information)

The Company in principle shall itself perform the work of handling and management, etc. of collected personal information (the “Work”). However, where necessary, it may consign a part or whole Work to an entity appointed by the Company. In case of consigning the Work of handling and management, etc. of personal information to a third party, etc., the Company notifies and provides guidance by recording the various matters in the Privacy Policy as determined by the Company.

5. Contract Termination and Restriction of Use

Article 22 (Contract Termination and Restriction of Use)

① The Members may at any time apply for termination of usage contract through the membership information menu, etc. in the website and the Company shall immediately process it pursuant to the relevant laws, etc.

② In case of the Members’ termination of the contracts, where there is a need of preservation under the provisions of relevant laws such as the Commercial Act and the Act on the Consumer Protection in Electronic Commerce, etc., it shall store the Members information for a certain period determined under the relevant laws. Except the above cases, all of Members’ personal information and data are deleted immediately upon termination; provided, however, the Company may possess the minimum information for the purpose of management of license and copyright.

③ For the Members that do not have a history of use of Service for 12 months since the membership subscription, the Company may notify the intent to continue to use the Service, and where there is no reply within the period designated by the Company it may terminate the usage contract concerned.

④ The Company may restrict the Members’ use of Service or terminate the contract based on Article 17(7).

⑤ After the termination of contract, there may be a restriction if the Members want to re-subscribe with the same ID (ID e-mail).

⑥ The Members may raise an objection in accordance with the procedure set forth by the Company in relation to Article 22(3). Where the Company finds that the objection is proper, the Company shall immediately resume the use of Service.

Article 23 (Prohibition of Transfer)

The Members shall not transfer or gift their right of use of Service and other status in the usage contracts to other persons and all rights including the copyright relating to the Service belong to the Company.

Article 24 (Exchange and Refund)

① The Members may cancel or receive a refund in accordance with the Standard Terms and Conditions of Use of Service per product. In case of canceling the use of Service within 14 days during the status of non-use from the completion of payment, it may be refunded under the condition that the Member concerned shall bear the commission fee paid at the time of payment; provided, however, the said refund may be impossible depending on the Standard Terms and Conditions of Use of Service per product.

② Exchange or refund due to the Member’s negligence and mistake, etc. is impossible. (Example: deletion or loss of data due to computer error, etc.)

③ Mobile fonts purchased through in-app payments in the SandollCloud mobile app can be applied for a refund on the site where the purchase was made.

3-1. Products completed through in-app payment via the App Store can be applied for a refund within 7 days by logging into the Apple site and going to [Customer Support > Billing & Subscriptions > Request a Refund]. Refunds may not be possible according to Apple's policy conditions.

6. Compensatory Damages, etc.

Article 25 (Compensatory Damages)

① Where the Company received a claim for compensatory damages or lawsuit and other various objections from a third party due to an illegal conduct or a violation of these standard terms and conditions committed by the Member in the course of use of Service, the Member concerned shall exempt the Company at his/her responsibility and costs. Where the Company is failed to be exempted, the Member concerned shall indemnify all losses incurred by the Company as a result thereof.

② The Company may claim for civil and criminal liabilities in accordance with the relevant laws for the customer’s conduct that violates the copyright and the Right of Use such as the customer’s illegal copy, sale, lease, sharing, and change of usage, etc. of the contents and Service. The person in violation shall bear all various costs incurred in handling the issues related with the resulting damages.

Article 26 (Exemption)

① Where the Service is suspended due to an unforeseen event such as natural disaster, etc. or occurrence of errors in the Service system used by the Company such as server hosting, IDC, and communication network, etc., the Company shall not be liable for the losses thereof. However, it has a duty to exercise its best efforts for the recovery of materials or operation of ordinary service.

② The Company shall not be liable for hindrance of use of Service due to a ground attributable to the Members.

③ The Company does not have a duty to intervene in a dispute occurred with the Service as a medium between the Members or between the Members and a third party and the Company shall not be liable to compensate the resulting losses.

④ The Company shall not be liable for details such as reliability and precision, etc. of information, materials, and facts posted on the Service by the Members.

Article 27 (Court with Jurisdiction)

① In case of dispute, the Company and the Members shall faithfully discuss with each other for dispute resolution. Any lawsuit lodged due to discussion’s failure shall have Korean law as the governing law.

② The court with jurisdiction for lawsuits over disputes arising between the Company and the Members shall be the court of the Company’s address location.

7. Additional Clauses

(Effective Date) These standard terms and conditions shall be effective from March 1, 2014.

(Effective Date) These standard terms and conditions shall be effective from January 15, 2015.

(Effective Date) These standard terms and conditions shall be effective from September 23, 2015.

(Effective Date) These standard terms and conditions shall be effective from April 10, 2017.

(Effective Date) These standard terms and conditions shall be effective from December 13, 2018.

(Effective Date) These terms are effective from August 8, 2023.

(Effective Date) These rules are effective from November 29, 2023.

Service terms of use

1. General

Article 1 (Purpose)

The purpose of these standard terms and conditions is to set forth various legal relationships and other related matters between the Company and the members in the members’ use of SandollCloud service (“SandollCloud”), which is the Font service offered by Sandoll Inc. (the “Company”).

Article 2 (Definition of Terms)

① The definitions of terms used in the standard terms and conditions are as follows.

1-1. Membership Subscription: it refers to a person intending to use SandollCloud (the “Client”) agreeing to the standard terms and conditions of use of SandollCloud and entering into the relevant contract with the Company. In case of membership subscription, the Client becomes a member of SandollCloud.

1-2. Membership Withdrawal: it refers to the member voluntarily ending or abandoning the legal relationships such as various rights and obligations, etc. arising from the execution of the standard terms and conditions of use of SandollCloud or SandollCloud service product standard terms and conditions on a permanent basis.

1-3. Member: Customers who have completed the registration process become members of SandollCloud, and those who have not completed the registration process are classified as non-members. Members are granted the right to use all services provided by SandollCloud, and are classified as individual, corporate/group, or student members based on the registration path and verification.

1-3. Paid Service: it refers to the Company’s service or product that can only be used when the member pays a certain amount to the Company. The details of Paid Service are provided in the relevant product’s purchase page.

1-4. SandollCloud: it refers to the Company’s unique service and brand for which Fonts and additional licenses can be used and purchased by wired and wireless means.

1-5. SandollCloud APP: it refers to, as the application program that must be installed in order to use the Font service offered by SandollCloud, the Company’s unique Font management program and brand produced and distributed by the Company for the purposes of log-in and log-out of the User Account and selection, deletion and management of Fonts.

1-6. User: it refers to an individual, corporation or group (the “User”) that uses the service. These standard terms and conditions are a legal license contract to be executed between the User and the Company and it sets for the scope and terms and conditions of use in relation to the Font’s copyright and the User’s license right.

1-7. Account: it refers to the unique information generated by the User for the purposes of identification of User, management, payment, and security, and it is used as the basic unit of the use of SandollCloud.

1-8. Font: it refers to enabling print types to be used for detailed expressions such as record, marks, and prints, etc. and it refers to the digital fonts in which mainly a form of information in print types is stored in digital data. In these standard terms and conditions, it means the Company’s unique digital Font product that is serviced and sold by the Company through SandollCloud.

1-10. SandollCloud Webfont: "Webfont" refers to the technology that displays fonts not originally installed on a computer through the internet in a web browser. It signifies the webfonts provided to users through SandollCloud's unique dynamic font bundling technology in the SandollCloud webfont service.

1-11. SandollCloud Webfont Service: Refers to the company's unique service and brand that provides fonts owned by the SandollCloud service to users in webfont format through wired or wireless networks. The data provided through the network is referred to as "traffic."

1-12. Additional License: it refers to the license right that needs to be additionally purchased from the Company where the User uses the Font for a usage other than the Basic License in his/her use of Font provided from SandollCloud. Depending on the usage and conditions, it can be purchased through SandollCloud or direct contracts with the Company.

1-9. Payment: it refers to paying the service amount to the Company by the payment method specified by the Company, in order to use the Paid Service offered by the Company.

1-10. Purchase: it refers to the member selecting the Paid Service to use and paying the consideration by the payment through the payment methods of the relevant Paid Service in order to enable the Company to accept the use of Paid Service and provide the Paid Service.

② The definitions of terms used in these standard terms and conditions shall be governed by those determined under the relevant laws and guidelines per service except those set forth under Article 2(1).

Article 3 (Effectiveness of Agreement)

① The standard terms and conditions become effective by the User, who desires to use the service, agreeing thereto. Where he/she clicks the “Consent” button during the process of Membership Subscription or Purchase, he/she shall be found to have sufficiently understood the details of standard terms and conditions and agreed to its application.

② Various provisions of these standard terms and conditions shall be applied in priority over the relevant provisions in the standard terms and conditions of use. Where there is a conflict between the definitions and details, etc. of the standard terms and conditions of use and these standard terms and conditions, the relevant provisions in these standard terms and conditions shall prevail.

2. Paid Service Contract

Article 4 (Conferring the License)

① The Company confers the right to use the Font provided through SandollCloud APP to the initial User, who received the right of license of Font, through SandollCloud’s process of Purchase and consent to the standard terms and conditions.

1-1. SandollCloud grants the right to use fonts on its software or web pages provided by the company to users who purchase font products from SandollCloud following the procedure stipulated in these terms.

1-2. SandollCloud grants the right to use the script called on the website to users who purchase webfont products from the SandollCloud webfont service following the procedure stipulated in these terms.

② This right is the right to use the Font provided through SandollCloud APP, and it is not a contract about the ownership right.

Article 5 (Copyright)

① All of the copyrights and intellectual property rights of the Font and all belongings included in SandollCloud are in the Company’s possession and protected by Korea’s Copyright Act, Design Protection Act, and international treaties on copyrights.

② In case of unauthorized use without undergoing the ordinary Purchase and license approval procedure, the relevant person shall bear civil and criminal liabilities based on the relevant laws.

③ In case of unauthorized extraction and distribution of fonts contained in SandollCloud shall bear civil and criminal liability based on the relevant laws.

④ If PDF files using SandollCloud fonts are used to allow font extraction rather than image form, they will be held liable for civil/criminal charges under the relevant laws and regulations.

Article 6 (Scope of Use of Basic License)

The right to use fonts granted under this Agreement shall be valid to all extent except for Article 14, "Where a Separate Contract is Required" paragraph 1. "Embedding purposes."

Article 7 (Type of Payment and Reference Date of Automatic Payment)

① Payment Type

The types of payment for products offered by SandollCloud are categorized into the annual expiry-type product and the monthly subscription product.

1-1. Annual expiry-type product: product that can be used for a year from the date of payment with the User making the payment in lump sum through a selected payment method

1-2. Monthly subscription product product for which the period of use can be extended on a monthly basis with regular payments and contract extensions in every month through a payment method selected by the User

1-3. Annual regular payment type: Products that can be extended on a yearly basis, and are regularly paid and contracted every year through the payment method selected by the user

1-4. Fixed-term payment type: A one-time product that can only be used for the period stated in the product information and is paid in a lump sum through the payment method selected by the user.

② Types of SandollCloud Webfont Service Products

2-1. Monthly fixed-quantity subscription product: A product that provides a fixed amount of webfont call traffic, with monthly subscription and contract renewal through the payment method selected by the user.

2-2. Pre-purchased traffic product: A one-time product that allows for the addition of the traffic listed in the product information exclusively for the SandollCloud webfont service, which can be purchased in a lump sum through the payment method selected by the user and is used to supplement and purchase additionally during the use of monthly fixed-quantity subscription products.

2-3. Premium products tailored by the company according to the traffic used by the user, which can be paid in a lump sum or through subscription via the payment method selected by the user.

② Subscription renewal date

2-1. On the basis of the initial payment date, it is automatically paid on the same date of every month by a payment method selected by the User

2-2. Change of subscription date

Where the payment date of every month does not regularly arrive, the payment date is brought forward to the earliest date amongst the previous dates. Where the regular payment date arrives as normal, the payment is made on the relevant date again. (For example: in February, which does not have 29th, 30th, and 31st, the payment is made on 28th).

The payment is processed normally even when the payment date is a public holiday and statutory public holiday.

Article 8 (Effective Period of Contract)

① When purchasing a font service, it is divided into annual term expired products, monthly regular payment products, and annual regular payment products, and the validity of the contract varies depending on the nature of the product you choose.

② When purchasing SandollCloud webfont products, they are classified into monthly fixed-quantity subscription products, pre-purchased traffic products, and premium products, and the nature of the selected product determines the validity period of the contract.

② In case of selecting and paying for the annual expiry-type product, the effective period of contract shall be maintained for one year from the payment date, and a new service needs to be purchased after one year.

③ In case of selecting and paying for the monthly subscription product, in all cases except where the User requests for termination and sus. pension of a separate service contract or where the payment is not maintained from the selected payment method, the contract’s effective period is automatically extended on a one month basis.

④ In the case of selective payment for annual recurring payment products, the validity period of the contract is automatically extended by one year in all cases except when the user requests to cancel or stop a separate service contract or when payment is not maintained from the selected payment method.

⑥ If you choose a term-based subscription product, except in cases where the user requests termination or suspension of the service agreement or if payment is not maintained from the selected payment method, the validity period of the product remains effective for the duration indicated on the product information at the time of purchase, and the contract automatically terminates when the contract period expires.

⑦ If you choose a monthly fixed-quantity subscription product, except in cases where the user requests termination or suspension of the service agreement or if payment is not maintained from the selected payment method, the contract automatically renews every month without expiration of the validity period.

⑧ If you choose a pre-purchased traffic product, the validity period of the contract is 365 days from the payment date, and any unused traffic balance within the validity period will be forfeited. If all provided traffic is exhausted within 365 days, the contract automatically terminates at that point.

⑤ The Company may designate a mandatory period of use per SandollCloud service product.

3. Use of Paid Service

Article 9 (Change and Termination Paid Service)

① The service product Purchased by the User in principle cannot be changed or exchanged between products, and a desired product must be additionally paid through a separate Purchase procedure.

② After these standard terms and conditions take effect, one can apply for the termination of service through SandollCloud website and the Company’s customer center.

③ After these standard terms and conditions take effect, even if one applies for the termination of service through the ordinary procedure, there will be no refund for the remaining period; provided, however, the effect of contract and the rights to use and license the service will be maintained until the moment of expiry of contract period.

④ Even after the use of service is suspended due to the termination of service, the User may re-Purchase the Purchased product. In this case, a new license key will be issued.

4-1. SandollCloud Font Products

If a user terminates a SandollCloud font product mid-term, it can still be used until the end of the remaining paid period, and the product can be repurchased if the user wishes to use the product again. Upon repurchase, a new license key will be issued.
If a user using a subscription product exceeds the limit or has insufficient balance of the chosen payment method resulting in arrears of service fees, service use is automatically suspended on the date the delinquency occurs. Continuous service use requires repurchase through the SandollCloud site.
If a user using an annual automatic subscription product exceeds the limit or has insufficient balance of the chosen payment method resulting in arrears of service fees, service use is automatically suspended on the date the delinquency occurs. Continuous service use requires repurchase through the SandollCloud site.

4-2. SandollCloud Webfont Products

Members can change their plan during service use, and the change will be applied in line with the next month's regular payment. For this, users must proceed with the change reservation on the site.
Even if a user terminates a purchased SandollCloud webfont product, it can still be used for the remainder of its service period, and the product can be repurchased after the usage period expires. A new license key will be issued upon repurchase.
If a user using a monthly fixed-quantity subscription product fails to pay the service fee due to exceeding the limit or having insufficient funds in the selected payment method, service use will automatically be suspended on the date of delinquency, and the webfonts applied to the site will not be displayed. To continue using the service, repurchase through the SandollCloud webfont site is required.
If the usage exceeds the fixed traffic of a paid monthly fixed-quantity subscription product, additional charges will occur for the excess usage, billed separately from the regular subscription.
Users can purchase additional pre-purchased traffic products separately from their plan products, which provide a certain amount of traffic for insufficient usage. If all the provided traffic is exhausted, the service for that product will end. To continue using additional services, repurchase through the SandollCloud webfont site is required.
The company is not responsible for any issues on the user's side caused by exceeding the limit, insufficient funds, expiration, etc., of the selected payment method that lead to service interruption.

⑥ Where the User who is using the service intends to delete his/her Account or engage in Membership Withdrawal, the termination of service is processed, and the use of service is impossible thereafter. If he/she intends to reuse the service, he/she shall re-subscribe and Purchase the service again.

⑦ In case of termination of service, all rights of license/use under this license agreement shall be automatically extinguished.

Article 10 (Contract Period for Some Paid Service)

① “Life”, “Prime” are term contract products for which their Purchases need to be maintained for at least 12 months.

② Where the payment is suspended at the time when the contract period is not passed, the license in possession becomes void and also the license of contents that were worked previously cannot be protected.

③ Where the User that was using the Paid Service, during the contract period, deletes the Account or engages in Membership Withdrawal, the termination of Paid Service for the Additional License shall be processed. Therefore, the license in possession becomes void and also the license of contents that were worked previously cannot be protected.

Article 12 (Restriction of License/Use Right)

① One User can use one Account. For multiple Users to use the service, the number of SandollCloud Accounts needs to be additionally purchased in accordance with the number of such Users.

② In case of using other User’s Account for improper purposes such as avoidance of payment, etc., his/her use of service shall be restricted and he/she shall bear civil and criminal liabilities for the losses incurred to the User whose Account was stolen and the Company.

③ The member that inputted improper or untruthful information in relation to the User and Account may be restricted of use of service, and the Company shall not bear any liability in relation to any issues arising from the relevant member’s service use and management.

④ Where the Member commits any of the following improper actions, the Company may undertake a legal measure corresponding to the issue along with the restriction of use of service.

4-1. Transmitting large volumes of information for the purpose of obstructing the stable operation of SandollCloud

4-2. Non-compliance with the financial transaction related laws such as the Law of Real Name Financial Transaction, etc.

4-3. Committing a criminal conduct or inciting / abetting such criminal conduct by using SandollCloud

4-4. Use by obtaining other User’s Account with an improper method

⑤ This service may be restricted of installation / use under the environment that is not specified in the system requirements.

Article 11 (Restriction of License/Use Right)

① In relation to all services and software provided in this service, additional production of weights, revision of source code, adaption, reverse-engineering, conversion into other digital format, copy, rent, lease, resale, distribution, and assignment are prohibited.

② The right of license/use of this service shall not be transferred, sold, rented, or distributed, etc. for any purpose. Moreover, the User shall not cause a third party to use the service by using the User’s Account in any case, and he/she shall not share with a third party the Account and product information operated by the Company.

③ The User of this service shall not exercise the rights of Font license owned by the Company on the Company’s behalf. In relation to an action that is deemed as the exercise of Font License on behalf of the Company such as conferring the Font license to an unidentified mass of third parties, etc., the Company may suspend the use of service and claim for compensatory damages. In unavoidable circumstances in the business process such as delegated production of advertisement, video, game, and publication, etc., he/she shall enter into a separate contract in relation to rent, lease, resale, and distribution of the Font license in the Company’s possession.

④ In case of using the Font for a purpose other than the right of license/use conferred at the time of Purchase under the service, he/she shall enter into a separate contract or Purchase the relevant additional license after referring to the range of use under Articles 15.

⑤ Where the User is found to have breached the right of license/use conferred, the Company or a third party on behalf of the Company may request the User for the details of use of derivative works, and the User shall faithfully comply with the Company’s request.

⑥ Where any loss is caused to the Company due to a breach of clause of this Article, the relevant person shall be liable for compensation.

⑦ To learn more about the scope of use and limitations of the license, please check the product information provided by SandollCloud or contact the Customer Center of the company.

Article 13 (SandollCloud Service Products)

① The products provided in SandollCloud service can be added or ended depending on the Company’s needs without any prior notice

② For the products provided in SandollCloud service, their terms and conditions such as type, number, scope of license, and price, etc. of Font can be changed depending on the Company’s needs without any prior notice.

4. Standard and Type for purchasing Corporate and Group products, Separate contracts, etc.

Article 14 (Standard and Type for Corporate and Group Products.)

① SandollCloud Font Products

① Standard for Categorization by Number of People

Based on the total number of people in the ‘corporates and groups’ in which the User belongs, it shall be categorized into less than 300 people and 300 people or more.

1-2. Types of Font Products Based on Classification Criteria

Products available for purchase by companies and organizations with fewer than 300 people include "Basic", "Smart", "Life", "Life20", "Life50", "Life100".
Products available for purchase by companies and organizations with 300 or more people include "Prime", "Prime5", "Prime10", "Prime20", "Prime50", "Prime100", "PrimeUnlimited".

② Product Type under Categorization Standard

2-1. The products that can be Purchased by the ‘corporates and groups’ of less than 300 people are “Life”, “Life 20”, “Life 50”, “Life 100”, and “Life Unlimited“.

Users are classified based on the amount of traffic provided monthly through the webfont service. If more traffic is needed than the basic plan provides, it is classified as a separate enterprise service.

2-2. The products that can be Purchased by the ‘corporates and groups’ of 300 people or more are “Life Prime”, “Life Prime 5”, “Life Prime 10”, “Life Prime 20”, “Life Prime 50”, “Life Prime 100”, and “Life Prime Unlimited”.

In addition to the paid plan offerings, if separate configurations are needed for the number of fonts applied, number of projects created, or other additional features, it is classified as an enterprise service.

Article 15 (Where a Separate Contract is Required)

① Embedding Use

In case of using it for the embedding purpose, which requires the Font’s additional modification and technical support, a separate contract that is suitable for the purpose of use is required.

1-1. Embedding in web site

1-2. Embedding in a device such as mobile phone, tablet, game device, camera, MP3, and navigation, etc.

1-3. Embedding in home appliances such as TV, phone, refrigerator, and washing machine, etc.

1-4. Embedding in display electronic devices such as electronic display board and digital signage, etc.

1-5. Embedding in software such as game chatting, OS, and document edit program, e-book or e-publishing reader etc.

1-6. Having a purpose of multiple users jointly using it through the web installed in the server or other networks or using it for programs of specific purposes

② 1-year License

if you desire to use the Font and license product offered by SandollCloud within a company generally or desire to obtain a license that exceeds one or more geographical location or terms and conditions of use of product, you may use the site license through a separate contract, and you may enter into a contract after compiling the method and period of use and number of productions, etc. that are suitable for your desired conditions.

Article 16 (Derivative works)

The copyrights of derivative works produced by using the Font shall completely belong to the copyright holders of derivative works.

However, the rights are partially restricted in the following cases.

① The derivative works’ production must be completed within the effective period of contract of service.

② Where the service license contract is ended, one can work and revise after extending the contract. Where the extension of license period is required, one can re-Purchase through SandollCloud website.

③ Where the effective period of contract is ended during the production of derivative work, only the product output completed by the moment of end of contract can be used. Where the extension of license period is required, one can re-Purchase through SandollCloud website.

Article 17 (Distinction from Existing Product))

① The Font and Basic License offered in SandollCloud are separate service products from other products sold and distributed by the Company (download Font and box package Font products) and they are not compatible to each other. It does not offer a separate service for compatibility.

② The product and license right offered in SandollCloud and other products and license rights sold and distributed by the Company are separately differentiated from each other.

5. Refund, Restriction of Warranty, and Limitation of Compensation, etc.

Article 18 (Refund)

① Users can request a refund or change of the products purchased through the site or app according to the following items. However, if a project has been created and script code called for SandollCloud webfonts, it is considered used and not eligible for a refund.

① Where the User did not use the service at all after the Purchase (where there is no record of log-in of SandollCloud APP) and the User requests for the product’s refund through the purchased website within 14 days from the date of product payment, he/she may obtain the refund of amount of purchase, and all rights of license/use under this license agreement shall be automatically extinguished.

2-1. Full refunds are available within 14 days of the payment date for SandollCloud fonts if there is no login history to SandollCloud software or the company's web page.

2-2. Full refunds are available within 14 days of the payment date for SandollCloud webfonts if no usage has occurred because no project was created and no script was generated after purchase.

2-3. Full refunds are available within 14 days of the payment date for pre-purchased traffic products for SandollCloud webfont services, provided that the product has not been used at all.

1-1. Refund is not possible after 14 days from the date of product payment.

1-2. In case of request for refund where the User used the service or product for free or at a discounted amount through gift, donation, event, or promotion, etc., the Company shall not bear an obligation of refund in relation to the amount of costs not directly paid by the User.

⑤ Depending on the nature of each service, the company can establish cancellation and refund regulations according to separate terms and conditions, which take precedence in such cases.

Article 19 (Restriction of Warranty)

① The Company has a duty to be responsible for product repair and service maintenance during the effective period of contract from the date of product purchase.

② Where the service is not provided due to a ground attributable to the Company’s fault, the Company shall provide the service to the User to enable the use of whole or part of Font within 24 hours. Where the service is not provided within 24 hours, the Company shall compensate the losses to the extent of paid Users only by additionally offering the service for the time period of non-provision of service.

③ Where the service is not provided due to a ground not attributable to the Company’s fault, the Company shall not be liable for compensation.

④ The Company shall not be liable for grounds other than product repair and service maintenance, that is peculiar environment of use within the individual and corporate User, security environment of communication such as system hacking, etc., and issues, etc. in the use of product due to the User’s user experience and ability, etc.

⑤ The type, volume and version of Font provided in the service may be changed depending on the Company’s needs without any prior notice, and the Company shall not be liable for the issue of compatibility of work arising therefrom.

Article 20 (Limitation of Compensation)

① In relation to product losses due to disasters such as natural disaster, war, fire, and flood damage, etc. and theft, etc., the Company shall not bear any responsibility such as replacement, repair and refund, etc.

② Moreover, where there is a loss directly incurred to the User due to the use of product, the Company’s liability of compensation of loss shall not exceed the User’s cost of purchase of the relevant product regardless of cause, type and detail of such loss.

Article 21 (Unilateral Termination of Contract)

① Where the purpose of contract cannot be achieved due to the User’s failure to comply with a duty under these standard terms and conditions, the Company may terminate the contract.

② If the user violates the Company’s rights beyond the authorized license, the Company may terminate the contract.

③ Where the contract is terminated, the User’s right to use the service is extinguished and there may be a restriction to the use of service.

④ Where the contract is terminated due to the User’s breach of duty, the Company may claim for compensatory damages against the User.

Article 22 (Dispute Resolution)

① Where there is a dispute between the Company and the User in relation to the use of service and product, both parties shall faithfully discuss with each other for the dispute’s resolution.

② Where the dispute between the Company and the User is not resolved by discussion, the district court that has jurisdiction over the Company’s address shall be the court with jurisdiction.

Additional Rules

(Effective Date) This Regulation shall be effective from March 1, 2014.

(Effective Date) This Regulation shall be effective from June 20, 2014.

(Effective Date) This Regulation shall be effective from January 15, 2015.

(Effective Date) This Regulation shall be effective from September 23, 2015.

(Effective Date) This Regulation shall be effective from December 13, 2018.

(Effective Date) This Regulation shall be effective from April 28, 2020

(Effective Date) This Regulation shall be effective from October 12, 2020

(Effective Date) This Regulation shall be effective from November 26, 2021

(Effective Date) These rules are effective from August 8, 2023.

(Effective Date) These rules are effective from November 29, 2023.

Software Agreement

1. License

1) The scope of use of product includes all devices in the local computers and the desktop virtual environment in which independent desktop environments are provided per users through central servers (“Virtual Environment”), and the total quantity of use including devices of local computers and Virtual Environment cannot exceed the purchased quantity of license.

2) The users may download or copy the product for the purpose of proper use of product. Moreover, the users may produce copies of this product for the purpose of back-up or storage; provided, however, the license is in principle not permitted for the case of installing the product in the network server and using the product in multiple computers through streaming and the case of multiple independent users using one PC simultaneously.

3) The users agree that they may receive the company’s audit in relation to the compliance with this Agreement. The company may conduct an audit in order to find out the clients’ compliance with this Agreement during the ordinary working hours by serving a prior notification of reasonable period. The users shall allow the company or its authorized agent to access the users’ facilities, work stations and servers, cooperate with the company’s investigation to the maximum extent possible, and take all commercially reasonable measures to assist the company’s precise understanding of the users’ compliance with this Agreement. The company and its authorized agents shall comply with the clients’ reasonable security rules in the users’ workplaces.

4) When the users are installing or updating the product, an additional service other than the product may be directly provided to the users. By performing installation, the users shall be deemed to have consented to the provision of relevant service.

2. Limitation of License and Usage

1) The users are only permitted to use, not possess, the product. The license right of product is valid to the extent specified below; all other uses and productions require a separate license agreement with the company.

① For the purpose of output from computer’s peripheral devices (monitors and printers)

② For the purpose of production of document (prints such as general document, books, posters, and advertisements, etc.)

③ For the purpose of production of web pages

2) This product cannot be used simultaneously in several systems and it cannot be transferred, sold, leased or studied for any purpose.

3) The users shall be fully responsible for uses that are not consistent with the conditions of license right and scope of use specified by the company.

3. Copyright and Restriction of Use

1) The copyrights and intellectual property rights of the product, all appendages included in the product, and all copies of attached prints and software belong to the company. These rights are protected under Korea’s Copyright Act, Design Protection Act, and international treaties on copyrights.

2) In relation to the use of product, the users shall comply with Korea’s Copyright Act, Design Protection Act, international treaties on copyrights and other related laws. The users shall not reverse-engineer, decompile or disassemble the product outside the limited scope expressly permitted under the relevant laws. Furthermore, the users shall not copy, modify or adapt a whole or part of the product’s compositions and the users shall not discretionarily copy or reproduce and distribute the product and related prints without the company’s prior approval.

3) Where the users infringed the company’s copyright pursuant to a conduct under Article 3.2) and the company thereby suffers a loss, the company may claim for compensation to the final users against all losses arising from the copyright infringement.

4) The detailed copyrights about the product and the services embedded in the product shall be governed by the Font Agreement and the Additional License Agreement.

4. Restriction of Warranty

The product was developed and tested so that the users can generally use the product steadily in the ordinary environment of use; however, the company cannot provide a warranty that it will always perfectly operate under each user’s particular environment of use, particular software, user’s experience and ability to use, and future environment of use, etc. However, where the users discover and report the problems in usage, the company will exercise its best efforts to resolve the users’ inconveniences.

5. Collection and Use of Data and Other Materials

1) The company, as a part of product support service provided to the users in relation to the software, may collect and use the users PC’s data during the process of installation and certification of SandollCloud APP.

2) The collected information is used only for the purpose of provision of service or technology appropriate for the users’ environment of use.

3) Moreover, the company collects non-personal information that cannot identify individuals such as the users’ computer operation system information, product version, and error information for the purpose of product quality improvement. The company collects the numbers of exposure and click of advertisement for the purpose of collection of statistics of advertisements that are included in the product.

4) The collected data are used temporarily as statistics materials and they are not stored permanently in the company.

6. Exemption of Liability and Limitation of Indemnity

1) The outcome of use of product entirely lies under the relevant users’ responsibilities.

2) The company shall not be liable within the maximum extent permitted under the relevant laws in relation to collateral and indirect losses including business losses such as loss of profit, suspension of work, loss of business information or financial loss, etc. incurred due to the inability to use the product or failure to properly recognize the method of use of product.

3) The company shall not be liable for using the product for the users’ subjective purpose or purposes other than the original purpose of the service and thereafter failing to attain the expected level or suffering a loss except where it is due to a defect or flaw of the product’s original function.

4) The company does not replace, repair, or refund the product even if a whole or part of the product is damaged in using the product due to natural disaster, war, fire, flood damage, disaster, theft, hacking, lack of compatibility due to specific program, and various system issues, etc.

5) The liability that is borne by the company to the users that purchased the product, unless it involves the company’s willful action, shall not exceed the costs actually paid by the users to acquire the license of the product.

7. Acknowledgement of Agreement

The users acknowledge that they have read and understood all details specified in the Agreement and consented to the details of Agreement.

8. Court with Jurisdiction

This Agreement is governed by Korean law. All legal issues such as litigation related to the license right of the product shall be submitted to the exclusive jurisdiction of the Korean Seoul District Court.

Additional Rules

(Effective Date) This Agreement shall be effective from November 23, 2015.

(Effective Date) This Agreement shall be effective from December 13, 2018.

Inquiry

Sandoll Inc.

6F, 49 Achasan-ro 17-gil, Seongdong-gu, Seoul, 04799, Republic of Korea

Tel : 1688-4001 , Fax : 02-741-0310

www.sandollcloud.com

Privacy policy

Sandoll Inc. ("the company") values the protection of users' personal information and complies with the "Personal Information Protection Act" and related laws to process personal information legally and manage it securely. The company has established and disclosed this personal information processing policy to guide the procedures and standards for processing personal information according to the "Personal Information Protection Act" and to handle related grievances quickly and smoothly.

1. Purposes of Collection and Use of Personal Information

We collect personal information in order to provide the internet services related with the provision of font to the members and the collected information are used for the following purposes. All information provided by the users is not used except for the following purposes. When there is a change to the purposes of use, we will obtain the users’ prior consent.

1) Member Management

Identity check due to the use of membership service, confirmation of one’s intent, response to client inquiries, introduction of new information and delivery of notifications

2) Performance of Contract in relation to the Provision of Service and Payment of Fees following the Provision of Service

Identity check, personal identification for the provision of contents and service, purchase and payment of fees, and prevention of improper and unauthorized use

3) Service Development and Use for Marketing and Advertisements

Provision of tailored-service, guidance of service and recommendation for use, understanding of statistics and access frequencies for service improvement and new service development, posting of advertisement in accordance with statistical characteristics, and provision of event information and opportunity to participate therein

2. Items of Collected Personal Information and Method of Collection

In the website, without a separate membership subscription procedure, most of contents can be freely accessed except particular paid services. In case of use of service, essential items need to be inputted. The use of service is not restricted even if selective items are not inputted.

※ The mobile phone number is a mobile phone number certified by NICE Information Service.

[Membership Subscription Stage]

Classification	Items of Collection and Use	Purposes of Use
Essential Items	① Common Name (Business Name), E-mail (ID), Password ② SNS Account Easy Login Email, login identification value (Apple, Google), nickname ② Individual Member Mobile phone number, connecting information (CI), duplication information (DI), date of birth, and gender ③ Corporate Member Name of representative, business registration number, business category, business type, name of subscriber, responsible department, and contact details of contact person ④ Member under 14 years old Parent’s e-mail (in case of under 14 years old), parent’s name (in case of under 14 years old), parent’s contact details (in case of under 14 years old)	Identity check due to the use of membership service, confirmation of one’s intent, confirmation of legal representative’s intent, response to client inquiries, introduction of new information and delivery of notifications
Selective items	Set-up of mailing service

Classification

Items of Collection and Use

Purposes of Use

Essential Items

① Common

Name (Business Name), E-mail (ID), Password

② SNS Account Easy Login

Email, login identification value (Apple, Google), nickname

② Individual Member

Mobile phone number, connecting information (CI), duplication information (DI), date of birth, and gender

③ Corporate Member

Name of representative, business registration number, business category, business type, name of subscriber, responsible department, and contact details of contact person

④ Member under 14 years old

Parent’s e-mail (in case of under 14 years old), parent’s name (in case of under 14 years old), parent’s contact details (in case of under 14 years old)

Identity check due to the use of membership service, confirmation of one’s intent, confirmation of legal representative’s intent, response to client inquiries, introduction of new information and delivery of notifications

Selective items

Set-up of mailing service

[Service Purchase Stage]

Classification	Items of Collection and Use	Purposes of Use
Essential Items	① Common Credit card payment: Name of trading party, name of card company, card number, card valid period, credit card company code, and automatic payment key Bank account transfer: Bank name, account number, and account password, etc. Mobile phone payment: Name of subscriber, mobile phone number, and payment approval number, etc. ② In case of purchase of student product Major, school details, class year, student certificate Corporate information: Company name, representative's name, business registration number, type of business, industry, postal code, address Personal information: Name, department, email, mobile phone number ④ When processing refunds Bank account, account number, account holder's name, email	performance of contract in relation to the provision of service and payment of fees following the provision of service
Selective items	N/A

Classification

Items of Collection and Use

Purposes of Use

Essential Items

① Common

Credit card payment: Name of trading party, name of card company, card number, card valid period, credit card company code, and automatic payment key

Bank account transfer: Bank name, account number, and account password, etc.

Mobile phone payment: Name of subscriber, mobile phone number, and payment approval number, etc.

② In case of purchase of student product

Major, school details, class year, student certificate

Corporate information: Company name, representative's name, business registration number, type of business, industry, postal code, address

Personal information: Name, department, email, mobile phone number

④ When processing refunds

Bank account, account number, account holder's name, email

performance of contract in relation to the provision of service and payment of fees following the provision of service

Selective items

N/A

[Service Use Stage]

Classification	Items of Collection and Use	Purposes of Use
Essential Items	① In case of website or application (SandollCloud APP) log-in Log-in time ② In case of log-in at application (SandollCloud APP) PC name, MAC Address, PC model name, and PC serial number ③ In case of using the website IP Address, cookie, date and time of visit, service use record, and record of improper use ④ When using Webfont (SandollCloud Webfont) service Domain Address, Development Server IP Address, Font Usage List, Cookies ⑤ Moment of action or deactivation of application (SandollCloud APP) font List of font used ⑥ In case of using the mobile service Device model information (information that cannot identify individuals) ⑦ When converting from a personal member to a student member Student category, school name, major, (for university students) grade and semester, student identification (youth card, school ID, certificate of enrollment, etc.) ※When converting with a Kakao Talk student ID, school name and enrollment status are collected from the Kakao Talk student ID verification information.	identity check, personal identification for the provision of contents and service, purchase and payment of fees, and prevention of improper and unauthorized use
Selective items	N/A

Classification

Items of Collection and Use

Purposes of Use

Essential Items

① In case of website or application (SandollCloud APP) log-in

Log-in time

② In case of log-in at application (SandollCloud APP)

PC name, MAC Address, PC model name, and PC serial number

③ In case of using the website

IP Address, cookie, date and time of visit, service use record, and record of improper use

④ When using Webfont (SandollCloud Webfont) service

Domain Address, Development Server IP Address, Font Usage List, Cookies

⑤ Moment of action or deactivation of application (SandollCloud APP) font

List of font used

⑥ In case of using the mobile service

Device model information (information that cannot identify individuals)

⑦ When converting from a personal member to a student member

Student category, school name, major, (for university students) grade and semester, student identification (youth card, school ID, certificate of enrollment, etc.)

※When converting with a Kakao Talk student ID, school name and enrollment status are collected from the Kakao Talk student ID verification information.

identity check, personal identification for the provision of contents and service, purchase and payment of fees, and prevention of improper and unauthorized use

Selective items

N/A

[Non-member Service Usage Stage]

Classification	Items of Collection and Use	Purposes of Use
Essential Items	① Application guest login time ② PC name, MAC Address, OS version during application guest login	For service improvement and development of new services, to gather statistics and access frequency

Classification

Items of Collection and Use

Purposes of Use

Essential Items

① Application guest login time

② PC name, MAC Address, OS version during application guest login

For service improvement and development of new services, to gather statistics and access frequency

[Others]

Classification	Items of Collection and Use	Purposes of Use
Essential Items	① shipping address and contact details in case of winning promotions or events	Provision of tailored-service, guidance of service and recommendation for use, understanding of statistics and access frequencies for service improvement and new service development, posting of advertisement in accordance with statistical characteristics, and provision of event information and opportunity to participate therein
Selective items	N/A

[Inquiries Related to Partnerships and Advertising]

Classification	Items of Collection and Use	Purposes of Use
Essential Items	Company name, category (marketing/business/other partnerships), contact person's name, position, contact information, email, content	For conducting partnership and advertising tasks, customer management
Selective items	Main services/products, website address, brochures and proposals	For conducting pre-investigation for partnership and advertising tasks, customer management

2) The company can collect personal information in the following ways:

- Website, service usage, event entry, fax, mail, phone, customer service inquiries, Google Forms

3. Period of Possession and Use of Personal Information

The website possesses and uses the users’ personal information from the date of membership subscription and during the period of provision of service. In case of requesting for membership withdrawal, withdrawing the consent to the collection and use of personal information or where the purposes of collection and use are achieved or the period of use is ended, the personal information shall be destroyed without delay.

However, in the following cases, they shall be preserved for each of the specified ground and period.

1) Where it is necessary to preserve pursuant to the provisions of relevant laws such as the Commercial Act, the transaction details and minimal basic information shall be possessed during the period of preservation under law. In such case, the company shall use the stored information only for the purpose of such storage.

① Records about contract or subscription withdrawal, etc.: 5 years

② Records about money payment and supply of goods, etc.: 5 years

③ Records of handling of customer complaint or dispute: 3 years

④ Records about improper use, etc.: 5 years

2) Where the period of possession was notified in advance and such period of possession is not yet passed and where individual consents were obtained, they shall be possessed during the agreed periods.

4. Provision and Consignment of Personal Information

The company uses the personal information within the scope notified in the purposes of collection and use of personal information, and it does not use them outside the scope that was consented by the users in advance.

A. Consignment of Handling

For the purpose of service improvement, the company consigns personal information as follows. In case of entering into consignment agreements under the relevant laws, it sets out necessary matters so that personal information can be safely managed. When there are any changes, the company will announce them through the Notifications or the Privacy Policy.

Consignee	Details of Consigned Work	Period of Use of Personal Information
KG INICIS	Payment through credit card, account transfer, and mobile phone, etc. required for product purchase	Until the deadline of storage under the relevant laws
NICE INFORMATION SERVICE	Mobile phone certification, i-pin certification, business number certification	Not separately stored because it is the personal information that is already in possession of the relevant business
Stibee	Send Email	Until membership withdrawal or termination of consignment contract
Sejong Telecom	SMS, Send Notification Talk	Until membership withdrawal or termination of consignment contract
Channel Corporation	Customer consultation system operation	Until membership withdrawal or termination of consignment contract

B. In the following cases, the personal information can be provided or used by obtaining the users’ consents through suitable procedures.

1) Partnerships: A change through partnerships shall be notified in advance. In such case, it shall undergo the process of obtaining individual consents; it shall not be provided when there is no consent.

2) Sale and M&A: Where the service provider’s rights and obligations are succeeded or assigned, it shall be notified in advance and the right of choice to withdraw the consent of user’s personal information shall be conferred; provided, however, it shall be an exception in the following cases:

– Where it is based on the relevant laws or where there is an investigation agency’s request pursuant to the procedures and methods set forth in law for the investigation purpose

5. Procedure for Destruction and Method of Destruction of Personal Information

The users’ personal information shall be in principle destroyed without delay when the purposes of collection and use of personal information are achieved. The company’s destruction procedure and method of personal information are as follows.

1) Destruction procedure: The information inputed by the users for the purpose of membership subscription, etc. are transferred to a separate DB after their purposes are achieved (a separate document cabinet in case of papers) and they are destroyed after storage for a certain period pursuant to the grounds of information protection under the internal policies and other relevant laws. The personal information transferred to the separate DB is not used for other purposes except those cases under law.

2) Destruction method: personal information printed on papers shall be destroyed by shredders or incineration. Personal information stored in electronic file forms shall be deleted by using a technical method in which restoration of records is not possible.

6. Users and Legal Representatives’ Rights and Methods of Exercise

1) The users may revise their own information registered in My Cloud > Revision of Member Information at any time.

2) For membership termination (withdrawal from the service), the users may withdraw directly by clicking on the service withdrawal and undergoing the identity check procedure. Alternatively, please contact the personal information manager / responsible officer in writing or by phone or email and it will be handled without delay.

3) In case of children under 14 years old, their legal representatives have the rights to check or revise the children’s personal information and withdraw their consents to the collection and use.

4) Where the users request for correction of errors of personal information, the relevant personal information is not used or provided until the completion of such correction. Moreover, where the incorrect personal information was already provided to a third party, the outcome of handling of correction will be notified to the third party without delay so that such correction can be made.

5) The company handles the personal information that is terminated or deleted pursuant to the users’ request in accordance with that is specified in ‘4. Period of Possession and Use of Personal Information’, and it handles them in a way that they cannot be used for any other purposes.

6) Requests for correction and deletion of personal information cannot be made if the personal information is specified as a collection target in other laws.

7) Users must enter their personal information accurately and up to date, and notify the company in case of changes. Users themselves are responsible for any issues arising from entering inaccurate information or not notifying the company about changes.

7. Protection of Children's Personal Information and Rights and Methods of Legal Representatives

The company is equipped with the following mechanisms to protect the personal information of children under 14 years of age.

1) Consent from parents or legal guardians is obtained when collecting personal information of children under 14.

2) The company does not provide or share information about children under 14 to third parties without the consent of legal guardians.

3) The method of consent includes writing down the name, social security number, contact information of the legal guardian, and is conducted according to the law. The information of the legal guardian is used for consent verification purposes.

4) For children under 14, legal guardians have the right to view or modify the child's personal information, and the right to withdraw consent for collection and use.

5) If the legal guardian of a child under 14 requests correction of errors in the collected personal information, the company will prohibit the use and provision of that personal information until the error is corrected.

6) Children under 14 will not be sent email format advertisements or proposals without consent, nor will they be induced to disclose more information through games, prizes, and events.

7. Sandoll’ Efforts for Protection of Personal Information

Sandoll is exercising its best efforts to safely manage the users’ personal information, and it is protecting the personal information at the same level as or higher level than what is required under the Information Communication Network Act and the Personal Information Protection Act.

1) Encryption of Personal Information

The users’ personal information is protected by passwords, and files and various data are protected by a separate security feature through encryption or file lock function.

2) Countermeasures against Hacking, etc.

In order to prevent losses by hacking or computer virus, etc., vaccine programs are regularly updated so that upon the appearance of new viruses, vaccines are applied as soon as they become available and thereby prevent the damage of personal information. The system is installed in an area in which access is controlled to guard against external infiltration, and the infiltration detection system and the weakness analysis system are installed under 24 hours monitoring.

3) Training of Employees Handling Personal Information

The employees to handle personal information are consisted of minimal number of employees. Regular trainings are conducted in relation to acquisition of new security technologies and obligation of personal information protection, and the internal audit procedure is implemented in order to maintain security.

4) Management of ID and Password

The company is exercising its best efforts to protect the users’ personal information; provided, however, the company is not liable for issues arising from the disclosure of personal information such as ID and password, etc. due to the users’ personal negligence and issues arising due to the basic internet risks.

8. Outline of Personal Information Manager and Responsible Officer

Sandoll designated the personal information manager and responsible officer as follows for handling of users’ inquiries and complaints, etc. related to personal information.

	Personal Information Manager (CPO)	Personal Information Protection Responsible Officer
Name	Hyuk Lee	Hyun-jin Yoon
Position	Vice president	Team Head
E-mail	help@sandoll.co.kr
Phone Number	1688-4001 (10:00 ~ 17:00)

Where you need to report or consult in relation to other personal information infringements, please inquire to the following organizations.

- Personal Information Dispute Mediation Committee (https://www.kopico.go.kr/ 1833-6972)

– KISA Personal Information Infringement Report Center (www.118.or.kr / 118 without area code)

– Supreme Prosecutor’s Office High-Tech Crime Investigation Department (www.spo.go.kr / 02-3480-3571)

– National Policy Agency Cyber Terror Response Center (www.ctrc.go.kr / 182 without area code)

10. Matters relating to Installation/Operation and Refusal of Automatic Collection Device of Personal Information

1) The company through the internet service installs/operates cookies that store and frequently find customers’ information. Cookies are string information, which are sent by web servers to web browsers for storage and sent back to servers when there is an additional request from servers. When the members access the website, one can read the details of cookies in the members’ web browsers and find the additional information and thereby provide the service without additional inputs for access such as names, etc.

2) The information collected by the website through cookies are the same as ‘2. Items of Collected Personal Information and Methods of Collection’ and they are not used for the purposes other than ‘1. Purposes of Collection and Use of Personal Information.’

3) The members have a right of choice in relation to cookie installation.

11. Link Websites

This website contains various banners and links. In many cases, it is connected to other website pages and this is based on a contractual relationship with the advertisers or a measure to disclose the source of provided contents. When moving to other website page by clicking on the link contained in this website, the Privacy Policy of the relevant other website is unrelated with this company; thus, please review the policy of the relevant other website in such case.

12. Protection of Personal Information of Non-Members

In the website, even without membership subscription, most of contents except personal information, which are not desired for disclosure, and major information can be perused.

13. Changes and Notices of Personal Information Processing Policy

1) This personal information processing policy will be applied from Feb. 26, 2024.

2) If there are additions, deletions, or modifications to this personal information processing policy, a prior notice will be given through 'Notices' at least 7 days before the revision.

13. Additional Rules

Announcement Date: February 6, 2023

Implementation Date: February 26, 2024

Previous personal information processing policies can be checked below.

Effective Date: These standard terms and conditions shall be effective from November 23, 2015.

Effective Date: These standard terms and conditions shall be effective from December 13, 2018.

Effective Date: These standard terms and conditions shall be effective from November 27, 2020.

Effective Date: These standard terms and conditions shall be effective from May 03, 2021.

Effective Date: These standard terms and conditions shall be effective from November 26, 2021.

Effective Date: These Terms and Conditions will take effect on February 13, 2023.

Effective date: These terms are effective from June 19, 2023.

Effective Date: These terms are effective from November 29, 2023.

Effective Date: These terms are effective from January 9, 2024.

Effective Date: These terms are effective from February 26, 2024.

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