Customer Support
Can I Help You?
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- How to activate / deactivate all of the fonts
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Select [My Font Management] on SanolGureum.
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In [My Font Management], click on [All My Fonts], [Subscriptions], [Free Fonts], or [Favorites].
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You can activate/deactivate all fonts by clicking on the Activate All/Deactivate All button. Its also possible to activate/deactivate individual OTF/TTF types or all OTF or TTF types separately.
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- Activated fonts on Sandoll Cloud PC do not work on the programs
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If the fonts activated on SanolGureum PC are not appearing in the program, please check and adjust the following:
- Click on the SanolGureum icon on the taskbar at the bottom of the screen.
- If font synchronization fails, click on the synchronization button.
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- How do I use fonts with SandollCloud?
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1. Install SandollCloud PC before using the fonts.
2. Log in with your registered information.
3. Select [Manage My Fonts] from the installed SandollCloud PC.
4. Activate the fonts you want to use from [Manage My Fonts].
5. Activated fonts can be deactivated again from [Manage My Fonts].
6. If the activated fonts are not applied, press the synchronization button on SandollCloud PC.
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- The mobile font not being applied in KakaoTalk
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If the font isn applying in the KakaoTalk app, please follow the steps below:
- Turn off your phone and restart it.
- Check if the font is installed in the SandollCloud mobile app.
(SandollCloud mobile app > [My Fonts] at the bottom > Click the square checkbox to the left of the font name > Activate in blue) - In KakaoTalk, go to OS font > Scroll to where the font name is located to apply the font / e.g., Iam Gwangsu > Scroll to the letter I to apply.