Customer Support
-
- How to activate / deactivate all of the fonts
-
-
Select [My Font Management] on SanolGureum.
-
In [My Font Management], click on [All My Fonts], [Subscriptions], [Free Fonts], or [Favorites].
-
You can activate/deactivate all fonts by clicking on the Activate All/Deactivate All button. Its also possible to activate/deactivate individual OTF/TTF types or all OTF or TTF types separately.
-
-
- Activated fonts on Sandoll Cloud PC do not work on the programs
-
If the fonts activated on SanolGureum PC are not appearing in the program, please check and adjust the following:
- Click on the SanolGureum icon on the taskbar at the bottom of the screen.
- If font synchronization fails, click on the synchronization button.
-
- Difference between Sandoll Cloud PC and Cloud Bridge
-
November 30, 2023. CloudBridge starts a new with SandollCloud.
This is how the new SandollCloud has changed.
1. Font operation speed optimization has improved with smaller UI
2. Activate/deactivate all fonts at once
3. Font sybchronization in the same environment on any PC
4. Preview multiple fonts at a glance
5. Support various search filters. Find the font that's perfect matches.
Meet the new SandollCloud right now.
-
- How to use fonts on SandollCloud PC
-
1. Install SanolCloud PC before using the fonts.
2. Log in with your registered information.
3. Select [My Font Management] from the installed SanolCloud PC.
4. Activate the fonts you want to use from [My Font].
5. Activated fonts can be deactivated again from [My Font Management].
6. If the activated fonts are not applied, press the synchronization button on SanolCloud PC.
-
- The mobile font not being applied in KakaoTalk
-
If the font isn applying in the KakaoTalk app, please follow the steps below:
- Turn off your phone and restart it.
- Check if the font is installed in the SandollCloud mobile app.
(SandollCloud mobile app > [My Fonts] at the bottom > Click the square checkbox to the left of the font name > Activate in blue) - In KakaoTalk, go to OS font > Scroll to where the font name is located to apply the font / e.g., Iam Gwangsu > Scroll to the letter I to apply.