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    • How do you view the TTF font list in Cloud Bridge?

      1. Click on the TTF tab at the top of the full font list. The default state of the full font list is OTF.
      2. Fonts provided in the TTF tab will have TTF appended at the end of the font name, making it easy to distinguish.

    • I want to create my own favorite font bookmark list.

      1. Click the [+] button in the left bookmark category of Cloud Bridge.
      2. Double-click the newly created bookmark and enter the desired title.

      Drag the font you want to use from the full font list to the bookmarks, or right-click on the font name in the full font list and select Add to bookmarks.

    • I want to use Sandoll Cloud fonts on my iPhone/iPad.

      Starting from iPadOS and iOS 13, Apple provides font installation and usage features (custom font usage feature). In response to this, Sandoll has developed an app to allow the use of Sandoll Cloud fonts through this feature within the app.



      As a result, to use Sandoll Cloud fonts, the custom font usage feature must be supported in the app. After installing the font you want to use in the Sandoll Cloud app, you can currently use the font in the following compatible apps:


      Adobe Photoshop for iPad
      CLIP STUDIO PAINT for iPad
      Pages
      Numbers
      Keynote
      LumaFusion
      Pixelmator
      GoodNote
      KakaoTalk
      Vllo
    • Would it be compatible with the program I’m using?

      The supported programs compatible with SandollCloud can be found at the bottom of each product page under Supported Programs.


    • Im using Cloud Bridge on Mac OS, but the program isn responding.
      If Cloud Bridge is not responding on Mac OS, please follow the steps below:

      Step 1: Go to Applications > Utilities > Activity Monitor

      - Force quit the atsd item.
      Step 2 : Go to Applications > Utilities > Terminal

      - Command: sudo atsutil databases -remove
      - Press Enter after executing the command, then enter your Macs password (no characters will appear as you type) and press Enter again.
      - Close the Terminal window.
      Step 3 : Restart Cloud Bridge.

      If the issue persists after following these steps, please retry from Step 1.
    • I purchased the product but its not visible on Cloud Bridge.
      If you purchased a product while Cloud Bridge was running, youll need to log out and log back in for the changes to take effect. Please log out of Cloud Bridge, then log back in to see the fonts you purchased.
    • After the expiration of the subscription period, what happens to the work created using the fonts?

      Works completed with the fonts of the appropriate subscription during the duration can still be maintained and used as they are even after the expiration of the period. However, new creations using the fonts are not possible. If new creations are needed, you can repurchase the appropriate product and use it.


    • Is it possible to deliver work created with Cloud Bridge fonts to third parties?
      If you have an appropriate subscription product, you can deliver work completed with the fonts of that product to clients during the duration of the subscription.
    • Can Sandoll Cloud fonts be used for embedding purposes?

      Sandoll Cloud does not directly provide font files as it is a cloud service. For embedding services that require font files (services where font files are directly or modifiedly embedded in electronic devices, home appliances, software, servers, websites, etc.), you need to purchase a separate license suitable for your intended use.


    • What is the scope of use for SandollCloud?

      Through SandollCloud, all results produced can be freely used without worrying about license restrictions. For detailed information on the scope of use, please refer to the Font Usage Guidelines for each individual product at the bottom of the homepage. However, SandollCloud does not directly provide font files as it is a cloud service. For embedding services that require font files (such as electronic devices, home appliances, software, servers, websites, etc., where font files are directly or modifiedly embedded), you need to purchase a separate license suitable for your intended use.