Customer Support
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- 구 버전 PC에서는 산돌구름을 사용할 수 없나요?
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산돌구름은 Win 10 버전 이상, Mac OS 10.14 이상의 환경에서만 이용하실 수 있습니다.
Win 7~8.1, Mac OS 10.8~10.13 버전의 PC를 사용하신다면 아래 경로에서 구버전 구름다리를 설치하여 이용해주세요.
1. 산돌구름 웹사이트 > 다운로드
2. 산돌구름 사용에 문제가 있으신가요? 클릭
3. PC 환경/버전에 맞는 구버전 구름다리 설치
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- How to search for fonts of a specific language, attribute, or brand
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To search for fonts on SandollCloud, please select [My Fonts Management], [Fonts], or [Free Fonts].
Fonts included in the license I own can be found under [My Fonts Management],
and all fonts available for subscription on SandollCloud can be searched under [Fonts]. -
You can set language, font style, attributes, tags, and brand filters on each page to search for fonts that meet your criteria.
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- Font recommendation
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We curate a variety of fonts from different brands that match your concept and purpose.
Explore the diverse range of fonts introduced by Sandoll Cloud!
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- What is font sales ranking / free font activation ranking?
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It provides rankings of the most purchased fonts by Sandoll Cloud users and the most activated free fonts through Sandoll Cloud over the past 7 days.
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- How to find the history of previously activated fonts
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You can check the fonts that are currently activated. Please follow the steps below:
1. Click the ↑↓ icon on the right side of the page in [My Font Management].
2. You can display the activated fonts at the top/bottom of the font list.
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- How to activate / deactivate all of the fonts
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Select [My Font Management] on SanolGureum.
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In [My Font Management], click on [All My Fonts], [Subscriptions], [Free Fonts], or [Favorites].
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You can activate/deactivate all fonts by clicking on the Activate All/Deactivate All button. Its also possible to activate/deactivate individual OTF/TTF types or all OTF or TTF types separately.
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- Activated fonts on Sandoll Cloud PC do not work on the programs
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If the fonts activated on SanolGureum PC are not appearing in the program, please check and adjust the following:
- Click on the SanolGureum icon on the taskbar at the bottom of the screen.
- If font synchronization fails, click on the synchronization button.
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- Difference between Sandoll Cloud PC and Cloud Bridge
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November 30, 2023. CloudBridge starts a new with SandollCloud.
This is how the new SandollCloud has changed.
1. Font operation speed optimization has improved with smaller UI
2. Activate/deactivate all fonts at once
3. Font sybchronization in the same environment on any PC
4. Preview multiple fonts at a glance
5. Support various search filters. Find the font that's perfect matches.
Meet the new SandollCloud right now.
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- How to use fonts on SandollCloud PC
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1. Install SanolCloud PC before using the fonts.
2. Log in with your registered information.
3. Select [My Font Management] from the installed SanolCloud PC.
4. Activate the fonts you want to use from [My Font].
5. Activated fonts can be deactivated again from [My Font Management].
6. If the activated fonts are not applied, press the synchronization button on SanolCloud PC.
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- Do I need internet access to use the service?
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Yes, SanDolCloud operates fonts via internet servers, making it difficult to use in environments without internet access. While its possible to use it with a wireless internet (WiFi) connection, please note that font loading may be delayed if the signal strength is weak.